Our maintenance and repair services
At Regad, we place great importance on customer satisfaction. Our maintenance and repair services aim to provide you with the assistance you need to maximize the life and performance of your leather finishing tools. From simple maintenance tips to more complex repairs, we are here to offer you complete support.
Réparation et remplacement des pièces à vie
If your tools require repairs or replacement of parts, our team of qualified technicians are here to help. We stock genuine spare parts for our products, ensuring that repairs are carried out with high-quality components.
They trust us
Long-lasting tools thanks to regular maintenance
Keeping your tools in good condition is essential to ensure optimum results. We recommend regular maintenance practices to clean, lubricate and inspect your tools. Our team can provide specific advice on how to best care for your equipment.
We also offer full overhaul services to restore your Regad tools to their original condition. This can include deep cleaning and adjustment of internal mechanisms. Regular overhaul can significantly extend the life of your tools.
FAQ
All our leather finishing products are guaranteed for 2 years. In the event of a breakdown, you can return them to us for repair. After this period, the tools can still be maintained and repaired by our teams after validation of a quote.
If you experience a fault with one of our products, you can contact us if the product was purchased directly from our company.
If the product was purchased from one of our distributors or resellers, please contact them directly.
We remain available for any information by email at regad@regad.fr and by phone at 04.75.70.48.58
If you encounter any problem while using our power supplies, handles or heated tools, please contact us. contact our support team directly to discuss the situation encountered.
If the problem is not resolved during this remote interview, you can return your equipment to us for diagnosis and subsequent repair if necessary.